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Friendly Ford


333 E Irving Park Rd, Roselle, IL 60172 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating
Recommend:
Yes (1) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Transmission issue 2016 F150 sport supercrew
Written by Sparkly Gray on 02/04/2020

At approximately 31,000 miles trans started to slip between 3& 4th gear and 2 and 3 rd gear. Would let off fuel and shift would complete and grinding g dragging sound would stop. Was given loaner for a week. Issue wouldn’t reproduce even with me driving it. It had done it several times. After trouble shooting haven’t had the issue recur. Kathy Fitzgerald is an awesome service writer and was extra communicative!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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