Friendly Ford
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Dealership Service Review
service Rating
Trust my cars to them.
Written byon 07/27/2019
Having been doing business with Friendly Ford since they took over the dealership many years ago. They are my go to place for service. My previous Explorer and my current one both went well over 100,000 miles and Friendly Ford service department plays a key role in this. They give me excellent advice, help me schedule services to prevent major issues. When recalls occur, they are right on it. The last time in, we had discussed several possible things to do on the Explorer. They called later and said it was ready and that one of the things we had talked about did not need to be done. So saved a $100+. That says much about them.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes