Green Chevrolet

I had been to Green Ford about a year ago and had a horrible exerience where the sales acciate actually laughed in my face about my credit score. I already felt like crap but then he rubbed it in making me feel worse. Today I make an appointment at Green Chevrolet, hesitantly, since they are owned by the same people. My appointment was for 2pm. After waiting 30 minutes I was told the guy had a walk in with no appointment and was sorry he would be a while. Then another gentleman came to start helping. After expressing my entire situation to him he made a copy of my drivers license and said the original guy would be back to help me shortly and had me have a seat in the waiting area. I waited till 3:45. Almost 2 hours since my appointment time. No one even apologized for my wait. I left very irritated. I would definitely NOT recommend any Green dealership to any friends or family. I work in retail customer service and selling, I would never ever treat a customer or guest to my store in this manner.