Green Chevrolet

This dealership has the classic stereotypical sleazy sales people and offers barely operable vehicles. My husband and I found what we thought was the perfect vehicle over the internet. The downside was that it was at Green Chevrolet HUMMER in Peoria, which is about 250 miles from where we live. My husband called the dealership and was connected with sales person, Adam Little. My husband told Adam what vehicle he was interested in. My husband also stated that he needed a second reliable vehicle for transportation to get to his cancer treatments. My husband told Adam this seemed like the perfect car & we did not want to waste the trip for an unreliable vehicle. My husband specifically asked if there was anything he needed to know about so we did not waste the trip and that the vehicle would need to make it the 250 miles back. Adam said that there was a donut tire, but they would put a new tire on the car. He even made it sound like they were giving us a deal, 4 tires on the car! Isn't the law for a dealership to sell vehicles with 4 tires? We should have known at this point it was not worth the headache. Adam stated that it was otherwise in sound condition and would make the trip back, no problem. So, we make a 250 mile, 4 & 1/2 hour drive to the dealership. We make this drive with my terminally ill husband, who expected to have to drive home so he did not bring any pain medication. We also made this drive with our 3 children ages 4, 2 & 3 months. We made this long trip to get a car we thought was perfect, to experience this: Adam was so busy closing a BMW deal when we got there, he really didn't want to waste any time on us. Of course, since he already claimed us no other sales person would help us. He showed us the vehicle, handed us the keys. He said "OH yah, there's a leak in the exhaust line so it makes a loud noise." He said ,"Drive it around the block, I'm in the middle of closing a BMW deal." He then went back inside. I was not impressed with his customer service skills.. You don't let one person you are trying to sale a car too know that the deal you are doing right now is much more important than they are. Of course, Adam is not a good sales person and obviously does not know this basic Customer Service rule. So we test drive the vehicle and here is what happens; you push the pedal to the floor and it takes about 3 minutes to get up to 35 mph. Then you get to a stop light & have to do the whole pedal to the floor thing again. The vehicle had an awful burning smell and all kinds of smoke was coming out of the engine. It even started sputtering and putting. There was no way this vehicle was going to make it 50 miles, much less 250 miles back home. We were afraid to even try test driving it on the interstate. I could not believe any human person, even a sales person, would let a terminally ill person drive over 4 hours to come test drive a piece of crap, a vehicle he KNEW was a piece of crap. He probably wanted to try to con us into financing something more expensive, then couldn't waste the time since he was in the middle of his BMW deal. We interrupted his BMW deal, handed him the keys and said "No thanks." The only thing Adam said was "I don't even know what to say." Well I know what to say and it should have been said over the phone before we made the long drive, "You know, this vehicle you are are interested in is NOT what you are looking for. It is not really worth the drive out here. I DO have this vehicle that is just what you need and i can make you a great deal!" If Adam would have done this, he probably could have made an extra sale. Of course, Green Chevrolet obviously does not want to invest in any Sales or Customer Service training for their employees, so Adam does not know how to make a positive sale. Adam, I am a firm believer in Karma. What comes around goes around. It will come back to you. I cannot believe that any respectable dealershi