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Ed Napleton Honda of Oak Lawn


5800 W 95th St, Oak Lawn, IL 60453 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Horrid Experience
Written by LizG on 06/20/2020

What I experienced at Ed Napleton Honda in Oak Lawn was far from pleasant. I am hesitant to even describe it as customer service, because my experience was so awful. I was "helped" by Monica and Corderro, who were condescending and rude. Monica and Corderro acted in a very ageist manner, belittling me due to my age, wisdom, and career. They admitted to pressuring me to make a quick decision, they asked my dad to step out of the show room because he spotted their dishonest sales offer, and I was lectured on how to be more decisive. I would not recommend this dealership to anyone, especially if you are unfortunate enough to work with Monica or Corderro.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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David Reiser on 06/24/2020
Dealer Response
Lizg, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (708) 430-0011 when you can so we can address this situation directly. Thank you and have a great day.
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