Fields BMW Northfield
Dealership Sales Review
Kris M., the pre-owned sales rep made all the difference in this car purchase. I bought a used BMW X5. My wife was tied up along with our baby sitter, so I was forced to bring my 2 little kids with. Every car purchase I've made is usually a 2 hour ordeal. I think this one took 45 minutes total and that included me transferring 2 car seats for a test drive. Kris M. is an exceptionally smart guy who is also super motivated. I entered the building and he found me right away. He parked the new car next to mine for car seat transfer. I test drove it, got back and Kris got me right in to the finance rep. I got out of there and was done. My 4 year old was actually disappointed as he didn't even have time to play in the child play area. So I had to "make" time for that! :) Kris even showed me how use the I-drive system and link my phone. I was good to go. I really have never seen such a well orchestrated car purchase. I give 5 stars, otherwise I'd give 10!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes