Lexus of Naperville
Dealership Sales Review
We just bought a used Lexus GX460. After looking closely at the outside, there were many scratches along the car. Understanding that a used car is just that....used, I told the dealership that I didn't want to spend good money and get something like that. I didn't fault the dealership, it's a used car. Well that wasn't good enough for them, they wanted my business. Bill asked me to give him 24 hours and let his team do some work on it. I said okay, but I wasn't hopeful that it was going to turn out good because many of the scratches were deep. Well, to my surprise when I came back to look at it, it looked BRAND NEW! I couldn't believe it. These scratches were deep, but the team went above and beyond. This really convinced me that they did want my business. Thanks Bill!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes