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Mike Murphy Ford


565 W Jackson St, Morton, IL 61550 (map)
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Dealership Sales Review

1 out of 5 starssales Rating
Poor customer service
Written by carlsokm on 10/05/2012
updated 06/15/2025

We visited this dealer twice to look at a car we were interested in. On the first visit we spent about 45 minutes in the lot looking at the car we went to see, plus a few others that caught our eye. At one point several two salesmen came to a car that we were looking at, got in it and drove it around the lot without confronting us (we were literally standing RIGHT there looking at the car). Several other salesmen walked past us and know one acknowledged us. We went back a second night to look closer at a car. When we walked in there were three people sitting at the front desk who ignored us for a few minutes before the girl very rudely asked if she could help us, and then acted very annoyed when she called a salesman to the front to help us. It took forever for the car we wanted to look at to be pulled around for us to see. Over all a very bad experience.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

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