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Napletons River Oaks Honda


17220 Torrence Ave, Lansing, IL 60438 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
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Yes (1) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Not Satisfied with my purchase or customer services
Written by Mike on 04/16/2018

I went to Honda to trade my car in and buy a new Honda Civic. They sold me a Burgundy Night car and said it was Black. I asked if I could exchange it and they kept telling me to call back or they would call me and nothing. My sales man name was Steve. He told me I would receive a watch and I didn’t get one. I’m also paying 34k for a 20k car. I am very unsatisfied. I’ve been a Lansing resident for 29 years! I’m a veteran and now I feel like my own howetown robbed me of money. Never again will I shop at that Lansing Illinois Ed Napelton on Torrence Ave. I am now stuck with a car that wasn’t the color I wanted and paying Thirty Four Thousand Dollars and they couldn’t care less!!! They also told me to leave a good review for a 100$ gas card. Well, they can stick that card where the sun don’t shine!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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