Napleton's River Oaks Chrysler Dodge Jeep Ram
Dealership Sales Review
This is my second vehicle that I have purchased from this dealership. My first purchase was 2011 and is was just okay. My second purchase was recent, 2013 with Tony S. My first request was... No I didn't want the same salesperson. I told him what I wanted and I didn't have the energy to go back and forth with the Sales Mgr. He actually made it happened. After the sale I have had an even better experience because he actually cared about my issues that were beyond the scope of the sale. Example//I was having problems with programing my garage door with my truck. I had received an email from him thanking me for the sale and if there was anything he could do for me just let him know...well I did and he followed through and got the information for me from the company that installed they device in my truck. I have had service on my other vehicle and surprisingly he remembered me and still asked if he could be of some assistance..wow..because it's usually a rap with salespeople after the papers are signed they just walk past you as though you didn't just spend a great deal of time jaw jacking with them...Thanks Tony! I love my 2013, Durango R/T.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable