Skip to main content

Napleton's River Oaks Chrysler Dodge Jeep Ram


17225 Torrence Ave, Lansing, IL 60438 (map)
Today 9:00 AM - 8:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

5 out of 5 starssales Rating
My Experience
Written by newtruck2013 on 06/25/2013
updated 05/26/2025

This is my second vehicle that I have purchased from this dealership. My first purchase was 2011 and is was just okay. My second purchase was recent, 2013 with Tony S. My first request was... No I didn't want the same salesperson. I told him what I wanted and I didn't have the energy to go back and forth with the Sales Mgr. He actually made it happened. After the sale I have had an even better experience because he actually cared about my issues that were beyond the scope of the sale. Example//I was having problems with programing my garage door with my truck. I had received an email from him thanking me for the sale and if there was anything he could do for me just let him know...well I did and he followed through and got the information for me from the company that installed they device in my truck. I have had service on my other vehicle and surprisingly he remembered me and still asked if he could be of some assistance..wow..because it's usually a rap with salespeople after the papers are signed they just walk past you as though you didn't just spend a great deal of time jaw jacking with them...Thanks Tony! I love my 2013, Durango R/T.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.