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Napleton's River Oaks Chrysler Dodge Jeep Ram


17225 Torrence Ave, Lansing, IL 60438 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
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Written by EliMart on 07/15/2015
updated 07/24/2015

I applied online and was told I was preapproved. The service rep called me to ask me for a bit more information i have her the info requested and she told me I was approved and that they had a offer that if I came within 24hrs of applying they would could get me into a new car. When I looked online they had a Jeep Patriot on sale for 15,995.00 I thought that her offer was honest and legit. When I came in after waiting for so long for them to get my approval the Sales rep tellse I would have to go for a used car. He further explains that he can sell me a used Jeep Patriot at 16,200.00. I was completely thrown off I told him why would I want a used car if you have a new one at cheaper regardless if it is a basic car? He tried to swindle me into believing I would be paying less for the used car. I had to cut straight to the point and tell him your trying to play tricks and do me wrong and I don't appreciate that. Be honest with me. He waited for the manager and the manager tried to play the same game. I told him just give me what the monthly payment will be with the APR and I will decide if I want it or not I don't need to hear a run around. They told me ok no problem. Then they came back and said o you need a cosigner. Wasted 2 hrs with a bunch of [non-permissible content removed].

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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