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The Chevrolet Exchange


1 Sherwood Ter, Lake Bluff, IL 60044 (map)
Today 9:00 AM - 6:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Michelle Rendall is awesome!
Written by Rick Eisenlauer on 02/24/2022
We were looking for a new Chevy Tahoe and doing research with 8-10 dealers in the Chicago area. It became clear to us early on that Michelle Rendall wanted to help us find a car and make the process as easy as possible. She was extremely responsive, answered all our questions honestly, and was very transparent with everything we needed to know about her process on the dealer side. It can be very frustrating when you know what you want but a car dealer tries to hide aspects of sales process. It is also off putting when the dealer pushes you into something that benefits them over you. We never felt either of these with Michelle and my favorite quote from her during the process was “I want to earn your business!” She was an absolute pleasure to work with and she will be the first phone call I make when I need a new car moving forward.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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The Chevrolet Exchange on 02/25/2022
Dealer Response
Your fantastic review was awesome to read! Congratulations on your new <CAR MAKE/MODEL>. I am happy <STAFFER FIRST NAME/S> provided you with pressure-free, efficient and well-informed customer service. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com
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