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CarWise Gurnee


6460 Gurnee Mills Circle, Gurnee, IL 60031 (map)
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Dealership Sales Review

1 out of 5 starssales Rating
Elite Motors: Misleading Sales Tactics & Add-Ons
Written by NicholasM on 08/26/2024

I received a series of what seemed like automated emails and with it a total lack of transparency. If there was human involvement, it appeared off shore. I could not get a straight answer out of Elite Motors no matter how many emails I sent. My request for the service report fell on deaf ears. According to the CarFax, it says serviced but lacked specificity. I can have my sales manager call you. I never heard from this person. I dug deeper. There's also allegations of pay for play with gift cards for favorable reviews on Yelp. Yet another troubling sign. After I replied back to Xena (no last name) saying I don't do add-ons, I was told the manager would call. To date nothing. It seems this dealer is big on sales tactics but low on transparency on what they are selling.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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