Fields Chrysler Jeep Dodge Ram
Dealership Sales Review
Internet Request: Started with an internet search through KBB for a 2012 Jeep Wrangler Unlimited Sahara. Fields was the only dealer that responded with an initial quote to the exact vehicle I was requesting. All others either only wanted to talk to me by phone or sent me offers on lesser vehicles that didn't match my ask. Given initial good feel for a fair price and a vehicle exactly matching what I was looking for, I started working with Fields Jeep in Northfield. From the first inquiry, Chris Palomar was responsive, professional and good to work with. He even helped me find other ways that I could get discounts. I was able to find a company funded rebate I was unaware of that saved me some money as well. Sales Contact: When I was transferred to Eli Luber on the sales team, I was contacted promptly and courteously. After getting comfortable with him and the process, we agreed to a meeting time and date. Eli proactively asked if I was wanting to utilize financing, gave the best financing offers and suggested we process the application in advance to quicken the possible close of the deal at the dealership. Dealership Experience: We showed up as set up and was greeted immediately by Eli Luber. The car was detailed, looking sharp and ready for a test drive. We loved it. Having already landed on a price, and with all paperwork processed in advance, our time in the dealership was very limited which made the wife extremely happy. Eli went out of his way to offer help understanding the hard and soft top to the Wrangler and even offered to assist if we came back at any time. Overall: I can't say I love buying a car...I can't say that I necessarily got got the rock bottom price..., but I can say that if all of my car buying experiences were like this, then I might buy them more often. I got a fair price, was treated respectably and felt very positive about the entire experience. Hats off to Chris and Eli for treating us in a respectful, timely manner. Would definitely come back to Fields Jeep. As I had previously purchased my Infiniti up the road from Fields Infiniti...it must run in the Ownership group. Now I have to run, get the soft top down and enjoy my Jeep!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes