Fields Chrysler Jeep Dodge Ram
Dealership Sales Review
Okay, here's the deal? I went to this dealership "Fields Chrysler Jeep Dodge Ram" to test drive a 2002 Corvette that caught my eye. But, before I was going to take this hour and half drive -- I emailed the sales agent a few questions about (what qualification was needed in order to get financed ) -- because my only source of income is social security/disability... And my credit is excellent; Do I still qualify? Because I don't want to waste my time or your's; Salesman Response: You may have to fill-out a credit application before we can proceed... why don't you come on down and test drive the car; My Response: Okay! I'm thinking, well, lets not get our hopes up too high -- you know the old saying "What Could Go Wrong, Can". But, I stayed positive -- I had a trade-in -- a decent amount of cash on me... I'm good-to-go; So I thought! Here's where it starts to get interesting? Not to mention the 5 tollways I had to pay at $1.50 a pop -- everything seems to have a price on it these days --anyway; When I finally made it to the dealership and spoke with salesman, whos going to show me the car -- and possibly work with me in getting financed. I test drove the car I wanted -- And I liked it! My Response: Lets go run the numbers. Salesman Response: While I'm doing this, lets get your car appraised. I'm thinking, well, I did my research, using all the online tools -- you know the top rated one's ( Kelly Blue Book, Edmund, etc ) to get a general idea -- what my car is worth, calculating monthly payments, etc. These are the same tools the car dealership use to evaluate what your vehicle is really worth. But, to my amazement "Fields Chrysler Jeep Dodge Ram" isn't playing by the same rules or making their own rules along the way! The number's looked nothing like I had in my hands -- that "Kelly Blue & Edmund" suggested. Are you ready for this? Wait for it. They appraised my car at $500.00. How insulting is that! This salesman had the nerve to let that number come out of his mouth or to even think that was a fair accessment of a (2000 Cadillac DeVille DTS). Was my vehicle old? Of course it was. Have very high mileage? Yes! Did it have a few rough spots? Yeah! But, you had to get up real close to see'em -- And it's 18 years old -- I get that part! But, also it still in decent condition according to "Kelly Blue Book & Edmund". My Response: How is it, that your numbers are different from these online appraisal websites-- and the tools the car dealerships supposedly use? Salesman Response: We go off of what cars sell for at auctions, here are the numbers. I'm telling the salesman (what do those numbers got to do with what others vehicles price at in some other state?) when it clearly states by the most accurate appraisal websties -- what your vehicle is really worth. I never got a straight-up answer. Just a lot of two stepping going on (you know the salesman tactic's they use) Answering a questions, but really not answering it! My Response: Why don't you just ask me to give you my car for free -- instead of insulting me with $500 -- and I'm suppose to go for that like some 'Big Dummy". I can get a better deal at the junk or salvage yard on weight alone. Do you know where you can buy a car for $500? I don't! Maybe as a down payment; But, that's as far it will go. No Deal! If, "Kelly Blue Book & Edmund" has my vehicle appraised at below: Rough Condition: $1,255.00 Average Condition: $1,338.00 **Note: According to these websites, this is what you should expected to get a the dealerships. What's wrong with this picture? Now I'm starting to feel weird. Majority of times when I get this way -- things are about to go sideways. My instincts kicked-in; Man, it was like, they (salesman and manager) didn't want me to have this car for whatever reason. Usually a car salesman -- from experience's would go way out of their way to get you into that car (no matter what)... I didn't get that! Maybe, do I dare say it; Because I was (Black)? Every where we go as a people... we don't get treated fairly at all -- and "Fields Chrysler Jeep Dodge Ram" left me with that impression of them. Now for the surprise: I didn't trade my car in as I mention above. I thought, maybe I could pull a rabbit-out-the-hat ... and still get this car I wanted; I have cash on me ( what can we do now, I asked the saleaman? ). Saleaman Response: Lets run your credit and see what your score looks like and if the bank will finance you. While I was waiting for the salesman to come back. Over in the next booth -- ( I heard this salesman tell his customer "Let Me Make a Whole Lot of Calls, So We Can Get You Financed and a Good Rate" ). I didn't get that speach from my salesman. Like I said, it's like they didn't want me to have this car. Good news and Bad news: Salesman Response: You have excellent credit; But, you need a 'Co-Signer' -- your credit file is still new -- and you need some stable income. My Response: That is about the craziest thing I ever heard. If, I'm getting money from the government that's guaranteed income and my credit is excellent ( with no late payments ) -- which means I pay my bills on time -- and one major credit, that's hard to get; You're telling me there's knowone out there that will finance without a Co-Signer? Correct me if I'm wrong? Don't majority car dealerships advertise "As Long As You Have Income Coming In - We Can Get You Financed". I thought this was all the big talk about (keeping your debt low and rising your credit score in order to get financed and a good rate) for things you want to buy -- such as house, cars, furniture, etc. Otherwise your interest rates will be outragous. So, this is what you're telling me -- "I Need to Be Up Side Down, With A Long History of Being In Debt" on my credit file -- which you stated (is too new); Which by the is 1 year and 9 months old; You can't help me? Is that what you're saying? Salesman Response: Yes! So, I shook his hand, all the while the manager was standing right there... and walked right out the door. He didn't even try to go out of the way to help me either or to make me feel comfortable and not feel some type of way when leaving; He could have said "Hold On Sir, Lets See What We Can Do to Get You Financed by Somebody". That would have been very cool just doing that much; But, instead you let a customer leave unsatisfied and mad as hell for a long ride all for nothing. Tell me this, what dealership you ever walked-in and salesman didn't do everything possible to get you a vehicle of your choice. I don't know many -- they will do everything it took to get your business. To make matters worst - No One Said Have A Nice Day, Sir -- when leaving the dealership -- Wow! One Star for "Fields Chrysler Jeep Dodge Ram". Just because the place was clean -- other than that it would have been zero. Word of mouth advertisement is the best form of getting the word out about a business when customers are satisfied with a purchase -- and reviews can make or break a business from growing. I would not recommend this dealrship to friends or family member's whats so ever.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No