Ed Napleton Acura
Dealership Sales Review
I got a price promise quotes from edmunds.com from this dealer for a lease. The lease number provided in the certificate and the number provided at the dealer are completely different. Infact it is 35% more than what was given in the Certificate. When i questioned the same, it started with a blame game that edmunds.com messed it up. I called edmunds.com and they say it is not a mistake on their side. So something was screwed up at the dealer. I almost wasted close one day of my time and when i said that the internet representative at the dealer reverse questioned me how come you can waste one day when you are 20 minutes away from us. The point she didn't understand is, how much time did i spend at the dealer and how much time was the commute. She doesn't even care from where i came from on that day. I hope some respect should be given when the customer say that before saying you are 20 mins away. I strongly recommend avoid this dealer.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No