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Ed Napleton Acura


745 W Lake St, Elmhurst, IL 60126 (map)
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Dealership Sales Review

5 out of 5 starssales Rating
Made us feel like family.
Written by Disneyvince11 on 05/18/2016

Buying a car shouldn't be a hard, painstaking process. Once you find that car you love the dealer should do whatever they can to get you into that car. At Napleton Acura they did and we couldn't be happier for the way we were treated and left not as customers, but as if we knew them for years. The salesperson; TJ, the GM; Andrew, the finance guy; who I forgot his name, but he wasn't trying to force add ons. He wanted to give us all the options and said this is your choice I'm just here to help, and the Tech guru; Mike, all went above and beyond for us. We left there beyond happy with the car and even 3 days later are still getting asked if we are happy with the car and if there is anything they can do to let them know. Everyone was professional and helpful and I wouldn't go anywhere to look for a new car. We went to a few Acura dealers, but this was by far the best experience I had not only with Acrua, but any dealer for any car. Next time your in the market for a car I would highly recommend visiting the group in Elmhurst and I promise you won't be disappointed!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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jstorr83 on 05/24/2016
Dealer Response
We constantly strive for excellence and with our dedicated sales, finance, and delivery team, we can ensure your experience is smooth and enjoyable from beginning to end. Thank you for your patronage and we look forward to serving you and your family again in the future. Will Mulcahy, General Manager
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