Ed Napleton Acura
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Dealership Sales Review
sales Rating
Severely disappointed
Written byon 09/27/2014
After searching for a vehicle for months found one I really wanted! Contacted Ed napleton for said vehicle. After relentless phone calls by them I decided I wanted this vehicle and set up an appointment to test drive, look at and purchase this vehicle. I showed up at this dealership about 45 minutes late due to obscene traffic in Chicago only to find them selling said car to someone else!! My opinion do not trust them they will sell behind your back!!!!!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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jstorr83 on 06/04/2015
Dealer Response
My name is Will Mulcahy, General Manager at Ed Napleton Acura/Kia of Elmhurst. I want to apologize personally for your inconvenience. We strive to provide the best possible service for every customer. If there is any other vehicle you are interested in, or anything else I can do to help you, please call me at 630-782-9300 and I will be happy to give you the best possible deal to make up for your trouble. I apologize again and wish you all of the best.
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