Ed Napleton Acura
Dealership Sales Review
This dealership is filled with questionable practices, that the FTC already fined them before for. Looks like it was not enough! Their online prices are not real! They refuse to give you a total price of the vehicle, unless you come in person and sit down with their manager. You offer to go to the bank and ask for an exact loan, so you can bring the money with you, they keep insisting that only when you sit down with the manager will you know the final price? If you schedule a test drive, don't keep your hopes up, because they don't hold the vehicles for anyone, even if you offer to put a deposit on it beforehand. If you do manage to see the vehicle, and want to purchase it, then you discover that they have added non removable fees, and there is no negotiation on the price. If you look them up, they were even fined by the FTC adding junk fees, and I guess the fines were not enough, because they are back at it again. Save your time, money and your mental health! Go someplace else, and when you do, look up the dealership review on BBB, there you will find the accurate rating for any dealership. Imagine my shock when I found that these guys were at 1.8 I think, which I still think is too high, since 0 would be too high as well.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No