Ed Napleton Acura
Back to Sales Reviews
Dealership Sales Review
sales Rating
Games - not internet friendly
Written byon 12/01/2013
updated 06/02/2025
I requested an internet price on an RDX on their website. Instead I got a call from a salesmen telling me I needed to come in to get a price. Once I indicated that without a price quote, I wasn't interested, I got an email with a non-competitive quote. A follow-up call from the salesmen indicated that I asked for a quote and he gave one. If I wanted an aggressive quote, I had to come to the dealer. Not for me.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Showing 1 comment
Sort by:
ednapletons on 12/18/2013
Dealer Response
Hello, this is Will Mulcahy the General Manager of Ed Napletons Acura. I am very sorry you had a poor experience with us. Traditionally, the car business is a "Face to Face" affair and many of our salesmen prefer to work with customers that way. I understand that times have changed and many people are not able to come into the dealership personally to negotiate. We always try to go the extra mile for our customers and you should not be an exception. If there is anything I can do please contact me through the store at 630-941-4300. Thank you for your time
Report