Skip to main content

Hopkins Ford of Elgin


1045 E Chicago St, Elgin, IL 60120 (map)
Today closed
Sales Rating
Recommend:
Yes (0) No (1)
Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

2 out of 5 starssales Rating
Even in writing wasn't enough
Written by Aztalan on 02/10/2021

I purchased a used vehicle at Hopkins Ford and if you shop there be careful! I was told in an email and then twice verbally that I would be reimbursed for my gas to drive there and even after giving the receipt over one month ago, I have not been reimbursed. When I agreed to purchase the vehicle, I was told I would get a tank of gas for that vehicle and reimbursed for the gas my vehicle too. I believed them. Next, the tires were not good on this vehicle. I had it inspected after I purchased it and 4-5 was the tire rating (after I drove 250 miles) and not the 7 rating that I was led to believe. Now the next thing is there is a squeak in the steering column when I first start driving. This started after driving it 600 miles. What is it, I don't know....I just hope it is not expensive to repair.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.