Hopkins Ford of Elgin
Dealership Sales Review
I purchased a used vehicle at Hopkins Ford and if you shop there be careful! I was told in an email and then twice verbally that I would be reimbursed for my gas to drive there and even after giving the receipt over one month ago, I have not been reimbursed. When I agreed to purchase the vehicle, I was told I would get a tank of gas for that vehicle and reimbursed for the gas my vehicle too. I believed them. Next, the tires were not good on this vehicle. I had it inspected after I purchased it and 4-5 was the tire rating (after I drove 250 miles) and not the 7 rating that I was led to believe. Now the next thing is there is a squeak in the steering column when I first start driving. This started after driving it 600 miles. What is it, I don't know....I just hope it is not expensive to repair.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No