Hopkins Ford of Elgin

I spoke to Isaac on a rainy Saturday afternoon after driving onto the lot. My brother and I were checking out the Ford vans sitting far from the showroom. I was not impressed with what I saw as far as equipment options on any of their vans and told Isaac the same when he finally completed his journey from the warm dry showroom. He stated that he could locate the van with the options I wanted, just follow him back to the showroom. I told him he would be un-lucky at finding anything I wanted since I had already contacted several dealers. We got into the car and drove over to the showroom anyway. Once inside, I handed Isaac my wish list. After a few seconds of reading the list, Isaac stated he could price it out if I was willing to wait about 15 minutes. I agreed, and was offered the usual cup of coffee and small chat. I told him I already had a price and that it was below invoice. Non-the less he asked for my brother and me to be patient while he vanished down the hall. Surprisingly, in 15 minutes Isaac and the sales manager emerged with paper in hand. The manage did the talking from this point on and handed me a quote to order my new van. The price was the best offer I had received thus far and with very little talk. I told them we were not ready to buy at that moment and was handed their business card. In return, I gave them my name and number and we left. Several days went by, I receive a pleasant call from Isaac to follow up. Short and sweet! A few more days later I called Isaac to inform him I just lost my job. He was very understanding and wished me luck. I did not purchase a van from Ron Hopkins Ford but I will when I get back to work. I was treated beyond what I expected and am very pleased so far. I will follow up when I make a purchase with them.