M'Lady Nissan

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M'Lady Nissan
5656 Northwest Hwy, Crystal Lake, IL 60014 (map)
Today 9:00 AM - 9:00 PM
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(174)
Recommend:
Yes (3) No (0)
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Dealership Sales Review

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Bogus price quote
Written by bob665 on 05/28/2015

Went through dealers internet pricing, and got what I thought was a good price on a car. Went to the dealer and was told the real price was $11000 more than the phone quote. Walked out. Got a call from the internet folks a few weeks later, and they confirmed the original quote was valid. Went back to the dealer and again was told it was $11000 more than the online quote. Clearly these folks are either playing games with customers, or don't have their act together.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
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mladynissan1 on 06/19/2015
Dealer Response
Bob - I am very sorry to read about your experience. That is never our intention at all. Please call me at 815.459.2288 so we can discuss this further. Thank you Mir Ali General Sales Manager M'Lady Nissan 815.459.2288
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