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M'Lady Nissan


5656 Northwest Hwy, Crystal Lake, IL 60014 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
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Yes (3) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
DO NOT BUY FROM THEM
Written by Sirvangelar on 05/06/2015

Talked online to a rep for M'Lady Nissan in Crystal Lake(an hour away) and had quoted me an e-price and had told him I was financing myself. Had also asked what the Out the Door price would be but they don't do that so he sent me the 7% tax, title and license, and doc fee. So I drive down and talk to the sales rep and find out that their online people messed up and the price is 500 higher because I am not financing through them and 850 more for destination charge. So the car is now almost $2000 more then expecting. No remorse from the sales rep, just that they screwed up. They kept pushing to finance through them and told me that they couldn't sell me the car at the price talked about and that is that

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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mladynissan1 on 06/19/2015
Dealer Response
Thank you for leaving this review. I am sorry to read about your experience. The rebates that are ties to the vehicle do require financing through Nissan Motor Acceptance Corp. However, you should have been told that upfront. Please call me at 815.459.2288 if you would like to discuss your experience. Thank you Mir Ali General Sales Manager M'Lady Nissan 815.459.2288
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