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M'Lady Nissan


5656 Northwest Hwy, Crystal Lake, IL 60014 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (3) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
Amazing Dealership and Sales Person
Written by LAS06 on 11/06/2014

My husband and I were involved in an accident and we had suspected the car would be a total loss and we went to M' Lady Nissan to look at cars a head of time. We test drove a 2012 Nissan Altima White. We liked the car but were still waiting on the decision from insurance and were unable to do anything. The Sales person understood our situation and offered to hold the car a few days and didn't ask for a check to do so or anything! I kept in touch with Martin W. the sales person throughout the week updating him on our situation. We received the call that our car was totalled and we had decided we wanted to pass on the White Altima but my husband was interested in a new 2015 Nissan Altima he saw on their website. We don’t have the best credit and we knew the chances of getting in a new vehicle with the payments we needed were slim to none. We ended up speaking with Martin again and made arrangements to come back to the dealership. When we got there we were surprised to see the vehicle we were interested was ready for us to test drive. We drove the car and loved it. We talked to Martin about where we needed to be with payments and he went above and beyond to get us there. As a matter of fact we actually ended up with payments under where we wanted to be. I have purchased 9 vehicles and I have to say I have never dealt with someone so understanding of our needs and situation. Even the Customer Service and Finance person we dealt with were great. Martin made our car purchase as easy and as stress free as it can be and "he is a man of his word" which we appreciate! On a scale of 1 to 10 Martin gets a 12!! Again we had an amazing experience at the dealership and in dealing with Martin. Thank you M'Lady Nissan for making this process so painless!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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