M'Lady Nissan
Dealership Sales Review
They lied on the phone before i got there. Refused to honor their pricing online, lied about my trade in, and changed the pricing twice AFTER having negotiated the price. Watch the finance manager, they add hundreds of dollars of needless fees into the contract, and twice during negotiations they changed the trade in value to less than auction value! And that was on a 50k Nissan car! They do the classic bait and switch on you with pricing. Then, when you contest them on it, they double and triple team you with sales managers and display the typical stereotype of a sneaky car dealer while trying high pressure tactics that amount to insulting your intelligence and pushing very hard to make you sign a deal they have already told you was a done deal. Looking here and speaking with others in the area, this seems common practice for them. One would think a large Nissan dealership would not drop to the level of a corner lot seller who changes names and licenses year to year. They have a horrid reputation locally, even among other car dealerships. However, there are other very reputable dealerships in the area who are more honest and willing to tell the truth. I went henceforth to another local dealer hwo pulled the car history, and also showed me all the work they performed on the car when they took it in. They gave me above the trade value of M'Lady ( as did 4 other dealers in the area when i was shopping ) by over twice the dollar amount! Plus when I found a car I liked, they stuck to their deal I signed, and unlike M'Lady who changed it several times...sold a car that day. In this world where people are having very hard times, I find it amazing how an unethical dealership can even remain in business. However, there seemed to be only 2 customers on the lot that day, and the other area dealerships had at least a dozen. So I suppose the reputation they have is already hitting their wallets. I walked out that day after explaining they had not only insulted my intelligence, but lied several times. I have also informed a few people I know who are in the area looking for cars, to drive as fast as they can past this dealership. In the past few days of sharing my expoeriences, 2 people and 3 dealerships have already told me " You didn't know that baout M'Lady?" I did not then, but I certainly do now. Take heed, they could hace certainly made tons of money of a more gullible person with their slight of hand techniques.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No