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M'Lady Nissan


5656 Northwest Hwy, Crystal Lake, IL 60014 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (3) No (0)
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Dealership Sales Review

1.4 out of 5 starssales Rating
Been there........Never again
Written by gonebad on 05/04/2009

This dealer lies stalls and changes the deal at every turn. They play little games like having you sign your name on blank paper to show good faith, they lost my trade- in keys so I couldn't leave, had to threaten to call police to get them back, they changed the price on the final paperwork, added in extras I didn't want. Promised to fix a small problems but months later still haven't gotten the replacement parts in. I made a mistake buying from this dealer, the only thing worse would be using their service dept.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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toaster2010 on 12/06/2010
my comment would be to watch the finance officer, Bryan Murphy. he'll just let you sign the papers w/o explaining but, emphasizing the extended warranties he offers to you, of course, right? Make sure to check the itemized items on the charges, i did not. Beware!
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kurbs on 12/06/2010
Just wrote a review on these people. So it seems they like to change the pricing on everyone. Must be the Internal Training they give to employees on 'How to thoroughly shaft a customer in 3 easy steps'. Fullyy agree with you here. MANY better dealerships like the Honda dealer at 31 and 176. I had a great experience with them after leaving M'Lady bent over.
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