Westfield Ford

I purchased my car over a year ago,with several packages added.After receiving my car on a Friday,I had realized they calucated my income of incorrect information.I returned the next Saturday and told them the car was not good fit financially and the income information was incorrect.I was in tears.I offered to pay for the mileage I put on the car .They told me sorry you can not bring back the car.Talked with fiance,they had agreed to take some of the packages off and the returned money would be put on the car loan.The said the loan can not be changed as it was already processed...Lie,the loan was not processed until Tuesday.They never took the packages off and one of the packaged,protection package I still have not received nor the money.It's been over a year.I know they called me in March and when I told the representative,because they lead me to believe,the package was cancelled but if something was different call me back.Never received a phone call.Email sale rep several times no answer and one time they answer they told me they did not have the correct phone number.Ford Motor Company no help.Now I am out alot of money and still no product and worst I am paying interest on this product because they refused to allow me to pay for the packages separate....more commission for them.Sad they would take advantage of a single mom with an adult with disabilities.I take my car to another Ford Dealership for service as I don't even want to deal with them anymore