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Metro Ford


6455 S Western Ave, Chicago, IL 60636 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Hate this place
Written by Msmolly on 07/29/2016

I purchased a 2015 Ford Fusion from metro ford on 6500 S Western and I have not had this car for 2 months and having problems already I bring the car in to be serviced and find out that they never pre serviced my car before selling it to me after they purchased it from another dealer I'm pissed they never checked the oil never placed a sticker about my next oil change or anything never checked my Brakes or anything just sold me a car but whatever I have to do get me a lawyer or whatever I have to do they will not charge me for all this crap when they were suppose to check before they sold it to me so I will love to speak to Mr Patrick Morgan wether I did or didn't know it's there job to service the car before saleing it to me unless it said sold as is and that was not so

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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metro_ford on 05/20/2017
Dealer Response
Thank you for sharing your honest feedback. I am disappointed that you have had such a negative experience dealing with us here at Metro Ford Sales and Service. I can assure you that it was truly not our intention to disappoint or frustrate you. I would like the chance to talk to you further. Please call me at (773) 776-7600 Ext. 638 so that I can work to make this right. I hope to hear from you soon. Elli Lane Customer Relations Manager Metro Ford
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