Kingdom Chevrolet

I bought a car a year ago from this dealership. I accepted the VERY HIGH interest rate of 25% offer from Santander USA bank thinking I had no other option , but it turns out I did( didn't know until now). DO NOT EVER GET A loanFrom SANTANDER USA - THE ONLY BANK, THAT DOES NOT OFFER Refinancing OVER THE PHONE. YOU HAVE TO GO TO A DEALERSHIP. [non-permissible content removed] !! I went into the dealer to refinance my vehicle on 8/19/17. I had to speak to a salesmen to do this( which is bologna). I spoke w/ Andre Smith. He told me , the finance team said, no banks will refinance my loan & I will have to get another car. I asked how much will the interest be , my credit score, & the value of my car ? Andre could not give me a straight answer & was not honest. Andre stated, "we do not give customers a copy of their credit report & I do not know that info. I stated , I received a copy of my report last year when I bought a car. Per Andre , a lot of people got fired & we no longer used the bank you have your auto loan with" I said why offer me Santander as the lender knowing the high interest they offer ? I can't refinance now because you guys offer me this bad loan & ran my credit 13 times to try to get a sale. I should have just walked away last year . Per Andre , we fired a lot of finance people & salesmen d/t unethical practices. I WAS SOOO MAD , I JUST SAID NO, FORGET IT, I AM leaving. PLEASE, everyone who is looking to buy a car, go in w/ your own finance company , even if your credit is fair to good- You will have better interest rate by shopping around than the offers provided by dealerships. I have read stories about dealerships looking for people to give sub-prime loans to.... They don't care. They just want the sale, but I will report this dealership to the BBB & Lisa Madigan office.