Napleton's Arlington Heights Chrysler Jeep Dodge Ram
Dealership Sales Review
I went in a few months ago to purchase a vehicle here and the sales floor was pretty much empty of salespeople. I was standing near a car I wanted to test drive for nearly an hour. Is it maybe they are firing everyone for no reason? Or they can’t hire anyone else to fill this simple role? Whatever the case may be it really is unbelievable how long I had to wait. Going through the process after wait in the ghost town of people, the salesperson was rude the entire time and seemed like he was only focused on his commission rather than helping me find a “right fit” car. I drove many challengers in my years and I didn’t even get to test drive the one I wanted first! My brother has been coming to this dealership for years and I tell you that I, or my family, will not be returning. The management of this dealership is in chaos and until they fix their “dictatorship”, I will not be back.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes