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Lexus of Arlington


1510 W Dundee Rd, Arlington Heights, IL 60004 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Worst Lexus dealer
Written by PJ on 02/15/2025

I took time out of my schedule to make an apt. to test drive new Lexus cars. When I arrived on time the sales associate was busy. So I had to wait and walk around the show room for 15-20 mins. to finally get a test drive. The test drive as cut short by the another associate who was required to go back to the showroom to “close a deal”. I then presented an offer in writing I had from a differed dealership to a 3rd associate who lied to be and said Lexus of Arlington did not have a car with a similar model and trim in inventory. I could see in Edmonds.com they had two such cars. Is this how they treat people who want to buy a 50-60k car at their dealership? Three strikes and out. I left to find a good deal and some respect at a different dealership!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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Joseph Lee on 02/19/2025
Dealer Response
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (219) 228-4496 so we may assist you in moving forward towards a resolution.
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