Lexus of Arlington

We have purchased three Lexus vehicles prior to this fourth purchase. After visiting several different dealers trying to find the exact car we were interested in,my husband and I decided to make one last stop at Arlington Lexus in Palatine. We were greeted by Alex C. He asked us what we were interested in and listened to me explain the things that were important to me. Immediately, he had two possible choices, fitting my criteria brought around for us to look at. He took the time to go over the different options with the two vehicles. After some consideration, we sat down to go over some numbers. By this time it was after hours, Alex never made us feel a sense of urgency to make our decision. After sometime we decided to think about our options. In the couple of days we took to decide, Alex never hounded us. When my husband called him to let him know we were coming back in to finish negotiations and make a deal, Alex gladly came in on his day off to accommodate us. Our positive experience didn't end there, the next day after taking purchase of our beautiful new vehicle, I scraped the side of the car on the garage door frame. I called Alex and explained the mishap. He told me to bring it in. He brought the car directly to the detail guys in back, who kindly buffed it right out in no time at all. They made it look like nothing had happened. It is nice to know that once you sign on the dotted line, you still have a salesperson who is still there to help you! Beyond spending the money on another luxury vehicle, this has been the BEST car buying experience by far. I am sure we will not hesitate to return to Arlington Lexus and Alex C. for our next Lexus purchase.