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Findlay Chrysler Dodge Ram Post Falls


550 N Alberta St, Post Falls, ID 83854 (map)
Today 8:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (0) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Corporate shut this place down! Horrible customer service. Bad leaders!
Written by Justin Cheney on 12/11/2024

0 out of 5 stars! Worst customer service I have ever had! Dennis the manager for jeep service department is a very unpleasant person who seemed like he would rather fight me than listen and help out! Dennis doesn’t care about you or your vehicle. He’s just there to fill a spot. Very bad facial mannerisms when talking to customers! Brian, his manager of Findley isn’t all that better! General manager, Chris has no authority over his parts department or service department! Really shows how good management makes good service and I can tell you that this place has neither!!!! Very dissatisfied customer! They were suppose to order a replacement radio for my jeep months ago, I call in today for an update and they haven’t even ordered the part!!! They don’t give you a time frame or courtesy vehicle so you are stuck with finding your own ride! I finally have had enough and wish I would have drove to another dealership for service! Don’t be fooled by the good reviews here folks! I will never take a vehicle here or purchase a vehicle or recommend this place to anybody stay far away Until corporate shuts this place down!!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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