Kendall at the Idaho Center Auto Mall
Dealership Sales Review
I purchased a new GMC Sierra 1500 from Kendall. My sales person Branden was great. He was very attentive and promptly responded to any questions I had. We arranged financing through our local credit union. I talked to Branden and the finance department. They had all my information. They gave me the total price including all tax, title and licensing. We arrived at the dealership with the checks in the amount they requested. The process to get everything signed took longer than expected but things happen. When I went to my local DMV to register the truck I was informed the check the dealership sent did not cover tax, title and license. I needed to pay an additional $410. I contacted the dealer and asked if they would be willing to refund me this unexpected cost only to be told curtly no. I emphasized that I asked and got multiple assurances that everything was covered and was still told they would not be doing anything to fix it.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No