MINI of Hawaii

These guys do not honor any buying service pricing and do not deal on price. Their special is MSRP all day long. There are dealers all over the mainland who will ship a car to you in a week for thousands less than these guys charge. Don't let the salesguys lie to you, according to their BMW franchise agreement, they are obligated to honor the manufacturer's warranty and service plan for all BMWs regardless of where you purchased it. As for the service department, These guys are very proud of their pricing structure. Basically, here is the math: Whatever the reasonable price you think a part should cost, mark it up anywhere from 100-400% Whatever the reasonable price you think labor should be, double to quadruple that too. Worse yet, these guys never stock anything and they also don't give out loaners. Unless you go in for a warranty repair, go anywhere else. As for warranty repairs, make sure they don't break anything else while they have your car. Sad to say but the service writers get a kickback for ripping people off, one of those kickbacks is keeping their job as they have to meet specific sales numbers or be fired. Those that do well ripping people off, make the big bucks on commission.