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INFINITI of South Atlanta


4201 Jonesboro Rd, Union City, GA 30291 (map)
Today 9:00 AM - 7:30 PM
Sales Rating
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Yes (1) No (0)
Service Rating

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Dealership Service Review

4 out of 5 starsservice Rating
Service does not match Sales
Written by kay58 on 02/10/2009

I wish I could rank the Service Department as high as the Sales Department, but I can't. For one they are way overpriced (a standard oil change, not synthetic, is about $40). While they are really friendly and the waiting area is nice as well as the fact that loaners are included, they rank about even with my Ford dealership or a Honda/Toyota dealership. Once you have visited a service department at a Lexus dealership you are spoiled (fresh brewed coffee, widescreen TV, Leather lounge chairs, work stations for laptops, etc.). And believe it or not they are lowered priced. I checked the other day and their oil change is $39.95 for synthetic oil. Infiniti of SA wants $69 for the same service. Now one selling point about the Infiniti service is the park and ride at the airport. I've only used this service twice in my 3 Inifinit's and was well worth the extra cost of service. You make a service appointment informing them of the need for park and ride. Park the vehicle in the covered park and ride location and enjoy your trip. You returned to a clean and serviced vehicle and pay nothing for the parking (that alone is normally over $50 for a 7 day trip). Also on my first visit they called me to make sure I was having a good trip and to let me know the vehicle would be waiting when I returned. That is a bonus feature I wouldn't get from a "standard" dealership.

  • Recommend this dealer? Yes

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