Nalley Lexus Smyrna
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Extremely rude and not customer oriented. Horrible Lexus Dealership.
Written by 04/14/2022
onNever got a reply from the message sent through Edmunds. Called the dealership and got Sales. A gentleman answered who turned out not to be a gentleman. I asked about the Lexus LC 500 advertised. Gave me the runaround then asked my name and number so he could go check on the car. I said I would hold. He then proceeded to tell me he had to check out anyone they sold to to make sure they were local that they wouldn’t sell to anyone not local and that he had to check me out. I told him I would hold while he checked on the car. Extremely rude. Very surprised Lexus has someone like that as a Dealer. I will report to Lexus.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No