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JC Lewis Ford


9505 Abercorn St, Savannah, GA 31406 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (8) No (0)
Service Rating

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Dealership Service Review

5 out of 5 starsservice Rating
SoUasked
Written by SoUasked2 on 05/29/2016

Everything!!! I came in without an appointment, but it wasn't a problem with them. (slight emergcy- it rain and my sunroof wouldn't close ). Our Military family moved away from Savannah, GA 1 1/2 yrs ago. Since moving we've EXPERIENCED other Ford Service Departments (what a desater, rude, incompetency) Lets say, I'm GLAD my sunroof broke while I was visiting here in Savannah, GA. (4hrs. From home) I knew exactly where to take my 2013 Expedition EL Limited for good, honest, quality maintance.....J.C. Lewis Ford Service Department !! Chase Roble & service members here J.C. Lewis Ford Service Dept. listened to me concerns and they asked me questioned back to be sure we are both on the same page ( so-to-speak) The work that has been done in the passed on our vehicles has been nothing but outstanding. When I drive off, I am comfortable, confident knowing my vehicles sunroof is in good hands, and the sun will be shining through and NOT the rain!! :) Thank you all, Keep up the good work!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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dealerreply on 06/01/2016
Dealer Response
Thank you for taking the time to write this wonderful review of our service department. Ensuring you have a properly-running and safe vehicle is first and foremost for our service team. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. If there is anything more that we can do please come back and see us again. Take care! Regards, Michael Offer | GM | 912-629-9294
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