JC Lewis Ford
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Dealership Service Review
service Rating
AC Repair and Drive Shaft
Written by 03/11/2016
onI really liked the fact that I can discuss my concerns with both the service rep and the service manager. At one point the manager brought a tech from the shop to assist in answering one of my concerns. I'd also like to comment on the efficient communication I received from the service department. I was updated on every facet of the service process.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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jclewisford on 03/28/2016
Dealer Response
I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear that our team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook page to stay in the loop with special deals and contests.
Sincerely,
Michael Offer | GM | 912-629-9294
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