JC Lewis Ford
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Dealership Service Review
service Rating
2010 Ford Focus
Written byon 06/01/2015
I was unaware that shuttle service was not available on Saturdays. When I arrived and was told that the time to do my needed repairs may take a couple of hours. I asked for a ride home to wait for my repairs to be completed. The Service Manager arranged to satisfy my request for a ride home. I did not bring a newspaper with me and was not prepared to wait 2 hours for my repairs to be completed. I thank the Service Manager for providing me a ride home so I could wait in comfort for the repairs to be completed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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jclewisford on 06/02/2015
Dealer Response
Thank you for the 5-star review! Our customers are our greatest asset, and I'm happy to hear your visit with us was a positive one. We appreciate your business and look forward to serving you again! Also, be sure to follow us on Facebook and Twitter for dealer updates and specials. Sincerely, Michael Offer | GM | 912-629-9294
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