JC Lewis Ford
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Dealership Service Review
service Rating
Royal treatment
Written by 01/23/2015
onupdated 02/06/2015
The service tech Dan was concerned about why I visited and after not finding any problems, suggested I returned for another mechanic to do a second look. This found a recall that caused my problem. Got me to my destinations while my car was bring fixed and explained what happened and what they did to correct it and got me back on the road in my own car in less than a week and it was a holiday weekend. I appreciate it all.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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jclewisford on 02/09/2015
Dealer Response
Thank you for the awesome feedback! Dan is an excellent service tech and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials!
Sincerely,
Michael Offer | GM
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