AutoNation Volkswagen Savannah

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AutoNation Volkswagen Savannah
50 Eisenhower Dr, Savannah, GA 31406 (map)
Today 9:00 AM - 7:30 PM
Sales Rating
(18)
Recommend:
Yes (10) No (1)
Service Rating
(31)
Recommend:
Yes (18) No (1)
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Dealership Service Review

service Rating
Mr. Glover V/W car owner
Written by Charles on 07/21/2023

I was happy with time of service of one hour how ever the 10 point inspection wasn't done. My tires only had 22 on some and 26 PSI and I had to inflate all tires. They also left loose two caps lying on top of the engine probably could have ended up in the Fan blades one was about 1 1/2 inches square and the other was a small one probably from battery change. I asked if they checked my tires and the front desk said yes (not his fault). So I am not too happy.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
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Charles Glover on 07/27/2023
Dealer Response
Not too happy
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Ash Scott on 07/26/2023
Dealer Response
Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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