AutoNation Volkswagen Savannah
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Dealership Service Review
service Rating
Seems as if they didn’t care
Written byon 05/25/2023
I brought my car in, was automatically offered very expensive maintenance packages and I turned them down. Was there for over two hours. When I was informed my car was ready, I was walked directly to my car without any run down of what they inspected or any recommendations. I asked if there were any recommendations, then I was walked back to the service desk and they looked for my paperwork and said no. When I got to my car there was no evidence that they used floor or seat covers. Plus, five minutes driving away from the dealership then an indicator light turned on.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Aria Scott on 05/29/2023
Dealer Response
Hi, we appreciate you taking the time to respond. The staff at AutoNation Volkswagen Savannah take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (912) 521-9977. We hope to hear from you.
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