AutoNation Volkswagen Savannah

I give it 0 stars! I wasn't impressed with my Sales Representative Zac Scott. They were not forthcoming with the purchase agreement. I ended up purchasing extras that they didnt explain. Once I received the paperwork and my Husband went through it line by line we had more questions than answers. I was told if I get the 125000 bumper to bumper warranty than i have to use the Auto Nations lenders. I asked if the warranty was included with the vehicle purchase and he said Yes. I didnt know it was an up charge of $4400. Then we seen the $700 upcharge that we didnt even need because we read that in the paperwork. They were very evasive and manipulated. If the sales crew was right then they wouldnt have needed to refund me $700. I have a refund of $700.00 check coming in the mail. Then there are somethings wrong with the car. The headlight piece is missing and Zac said it will be attached when I get my vehicle. The vehicle needed to stay there for a detail and to put that headlight piece on and it wasnt. The start / stop has an error and needs to be fixed. There is a drivers side tire that is damaged. May 30th i U I Purchased the vehicle. The Service Deparment needed addition time to work on it before releasing it to me so I opted to leave it there, Zac said Service will do a complete detail, they didnt Do a full service detail. The service crew are Lazy. We took the vehicle to a car wash and it looks much better. They gave the vehicle to me like that with all those componets wrong which is terrible! The interest rate is too high and I asked but they didnt tell me the interest rate. I am very disappointed in the tranaction process. I went against my better judgement wit And didnt use USAA because of the lies. The sales group lied to me otherwise i would have used the Auto Loan with USAA. I spoke to my bank USAA and in 60 days I will be refinancing. You suck it Auto Nation & Ally Financial All [non-permissible content removed] ! I will be taking my vehicle to a legitate VW dealership for servicing. I won't allow Auto Nation Lazy service crew to touch My VW Atlas.