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AutoNation Hyundai Savannah


7011 Abercorn St, Savannah, GA 31406 (map)
Today 9:00 AM - 7:30 PM
Sales Rating
Recommend:
Yes (25) No (2)
Service Rating
Recommend:
Yes (24) No (10)
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Dealership Service Review

1 out of 5 starsservice Rating
Not a fan
Written by Unhappy consumer on 01/18/2024

My car sat at the dealership for 3 months after my appointment just to get into rotation to be looked at. Then took almost another 3 months to get the recalls fixed. They gave me very little communications. I called often for an update and was never able to get in touch with anyone. I left multiple messages and never a return call. Then the last month that my car was there, I was only able to find anything on the progress was text message only. Even then it was hit or miss on getting a text back. After my motor was finished and released back to us. The engine light was on. Mind you, it has a brand new motor put in. This is why it was at the dealership. Would not recommend ever having work done at this dealership.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Theo Sanders on 01/18/2024
Dealer Response
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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