AutoNation Hyundai Savannah
Dealership Service Review
My turn signals burned out in September, but the dealer couldn't give me a service date until mid-December. Dropped the car off the night before. Got a text in the AM that they had the car and would be taking care of it. Around 3:30pm I call to find out what's going on. I'm told the service guy would call me back. At around 5pm, after not hearing anything, I make multiple calls back, before I get the service guy, who informs me that they were too busy that day to look at my car. After waiting three months. Anyway, the next day they call me and tell me that it's going to take a very long time to replace the bulbs because they have to remove the bumper (or something like that) and it was going to be extremely expensive. A youtube video on the subject doesn't involve removing the bumper and doesn't take half as long for even a dummy like me to do it, so I declined the service. They also changed the oil per my request, and that was fine.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No