AutoNation Hyundai Savannah
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Dealership Service Review
service Rating
Check engine light
Written by 03/06/2023
onBrought my car in, days went by never got a call update. Had to make multiple trips in to even get updated on my car. First time came in couldn’t find my car. Second time in states the problem but doesn’t know what to fix but would let me know tomorrow. Now it has been two weeks and third time coming in and is noticed it was the fuel cap, service lady puts it on, says the light goes off, offers a shuttle from my house back to dealer and never does it. Pick up car and a day later light comes back on. Go by in she ain’t working and the person there couldn’t do anything about it until Monday.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Theo Sanders on 03/09/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (912) 999-4977. We hope to hear from you.
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