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AutoNation Hyundai Savannah


7011 Abercorn St, Savannah, GA 31406 (map)
Today 9:00 AM - 7:30 PM
Sales Rating
Recommend:
Yes (21) No (2)
Service Rating
Recommend:
Yes (22) No (10)
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Dealership Service Review

1 out of 5 starsservice Rating
Never Again
Written by SpeakdaTruth on 12/23/2022

I wasn’t pleased with the service. I had an appointment 8:30 that morning for an recall part and to program two key fobs. I also was supposed to received an routine inspection they perform. I received my car around 3 that afternoon they said I needed a new battery because one of my cell was dead and they couldn’t program the keyfob and I can pay to get it diagnose to see why . I told them no thank you and I’ll just take my car . The lady who went and got my car came back and said it wouldn’t crank can she price me a battery. I politely told her no thank you and I never had issues starting my car. They said they had to jump it off and when I received my car back my module fuse 7.5 was on the floor. I ask the the front desk to have the mechanic to put it back and he said it was important and he forgot to throw it away. I just wanted back in because it was never missing whether it’s important or not. Now after I left I went to battery plus to get my battery checked and they told me it was good. I couldn’t believe it. I took it to auto zone to get another opinion and they told me it’s a good battery. I just feel they are shady .

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Nancy Gorge on 12/28/2022
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Hyundai Savannah. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (912) 999-4977 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
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