AutoNation Hyundai Savannah
Dealership Service Review
I dropped my car off at 12 it was not done until 5 just for an oil change and a service recall. This was the second time I took my vehicle for the seevice recall and yet again I was told the part needed was not there. I paid for a service plan when I purchased my car from Peacock which is now Auto nation. Despite that I had to pay $34.00 for my oil change because apparently Autonation Oil changes cost $105.00 and the service plan knly pays out $68.00. Why in the world would an oil change on a Hyundai cost $105.00. The service lady was nice (Morgan) she tried to make the horrible situation better but how could she, when working for such an unscrupulous company. No qoute was given to me prior to service, they tried to make me pay the whole $105.00 and I had to bring up my service contract and wait 15 minutes while proof of the contract was found. Autonation has screwed up this transition and are screwing all the Peacock customers.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No