Your Privacy

By accessing this website, you acknowledge that Edmunds and its third-party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our Privacy Statement; and you agree that your use of the website is subject to our Visitor Agreement.
Skip to main content

AutoNation Hyundai Savannah


7011 Abercorn St, Savannah, GA 31406 (map)
Today 9:00 AM - 7:30 PM
Sales Rating
Recommend:
Yes (21) No (2)
Service Rating
Recommend:
Yes (22) No (10)
Back to Service Reviews

Dealership Service Review

2 out of 5 starsservice Rating
Peacock to AutoNation Nightmare
Written by McGregor on 12/20/2022

I dropped my car off at 12 it was not done until 5 just for an oil change and a service recall. This was the second time I took my vehicle for the seevice recall and yet again I was told the part needed was not there. I paid for a service plan when I purchased my car from Peacock which is now Auto nation. Despite that I had to pay $34.00 for my oil change because apparently Autonation Oil changes cost $105.00 and the service plan knly pays out $68.00. Why in the world would an oil change on a Hyundai cost $105.00. The service lady was nice (Morgan) she tried to make the horrible situation better but how could she, when working for such an unscrupulous company. No qoute was given to me prior to service, they tried to make me pay the whole $105.00 and I had to bring up my service contract and wait 15 minutes while proof of the contract was found. Autonation has screwed up this transition and are screwing all the Peacock customers.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Joseph Lee on 12/22/2022
Dealer Response
Hello Mcgregor, thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (912) 999-4977 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Report